Terms & Conditions
Upon booking, the student demonstrates their agreement to adhere to the school’s terms and conditions, as detailed in this document. In cases where the booking is facilitated by an agent, the agent assumes the responsibility of ensuring that the student is fully informed about IH Dublin’s terms and conditions.
Booking a Course
Bookings are not confirmed until official enrolment confirmation is provided by International House Dublin. Final registration is only confirmed upon receipt of deposit.
Individuals
To book a course, students must complete an application form and send it to us by email. Students can also book online via our website: www.ihdublin.com.
Groups
For group bookings, we must receive a completed International House Dublin group booking form at least 8 weeks before the arrival date.
Fees
All of our prices include lessons, Wi-Fi, a placement test, and an end-of-course certificate. There is a registration fee of €100, a course materials fee of €50, and an accommodation placement fee of €80 (if applicable) for all adult course bookings. These fees are already included in the Teacher training programmes, Junior, and High School package prices.
Tuition
Each lesson is 60 minutes. In the case of public holidays occurring on a Monday, new students will begin their course with us on the Tuesday of that week. Public holidays are non-refundable. Level tests must be completed at least 3 weeks prior to the course start date. Failing to do so may result in the postponement of the starting date. Any changes to the timetable can only be requested prior to the start date.
Beginner Level
We do not guarantee the availability of beginner-level courses at all times and timetables. Prospective students classified as beginners are strongly advised to make an enquiry with the school regarding the availability of a suitable beginner class prior to booking the course. If a beginner class is not available at your desired time or on your preferred start date, students may be asked to change the timetable to align with available beginner courses (an extra fee may apply)
Course Books & Materials
All students are required to have the coursebook materials for their classes. It is a condition of enrolment. The €50 Materials Fee that all General English students pay at the point of registration includes payment for the student’s initial coursebook. If a student changes level in the first week of their course and has maintained the coursebook in good condition with no writing in it, they can exchange this first one for the coursebook they will need in their new class. In order to receive a new book for a different level, during the first week of the course, there should be no writing inside the book, and no text or answers should be underlined or highlighted in any way. The spine and/or cover can show a little sign of wear but should not be torn or folded. Some coursebooks also come with a CD or DVD. These should also still be inside the cover of the book. Students starting a course at International House Dublin are advised not to write in the coursebook until they are satisfied with the level that they have been assigned to. When a student changes level part-way through the General English course period, it is the student’s responsibility to purchase a copy of the coursebook used at the level they are moving to. This can be purchased new for a fee of €50 or second hand for a fee of €20. When a student changes from a General English course to an Exam preparation course, the student must buy a new book in their first week of the Exam preparation course. This can be purchased new in Reception for a fee of €50.
Airport Transfers
Flight details should be sent to us at least 14 days prior to arrival. For students booking an airport transfer, we need the flight number and arrival time. Missed transfers are non-refundable.
Adults
Standard transfer service includes pick up from the arrival hall within the airport, and drop off at the outside area of the terminal building.
Juniors
Unless accompanied by an adult, students under the age of 18 must book and pay for transfers on arrival and departure. Some airline companies require students under age to book the Unaccompanied Minor service (UM). In this case, an additional fee of €100 each way applies. It’s the student’s responsibility to confirm with the airline company if UM service is required.
Accommodation
All individual accommodation prices per week are based on a 7-night stay. There is a placement fee of €80 for all adult student accommodation bookings. Accommodation, both residential and homestay, is always subject to availability and cannot always be guaranteed. It is recommended to book accommodation at least 8 weeks in advance. Once accommodation is confirmed, we can only guarantee a place for the duration and the dates initially booked. Refunds will not be given for early departure. Extra nights in homestay are possible, subject to availability and an additional charge. Students wishing to extend their accommodation should check availability with us well in advance of the completion of their initial stay. Accommodation details will only be sent once we have received proof of full payment. Any damage caused by a student to our homestay or apartment accommodation will be charged to the student or students responsible. We reserve the right to charge the student for any exceptional cleaning required. Any special dietary requirements, such as gluten-free, vegan, dairy-free diets, and allergy to nuts, will be subject to a supplement of €50 per week for homestay accommodation. All our student apartments are self-catering, with no meals included. Check-in and check-out for our homestay are either Saturday or Sunday. Check-in and check-out for residential accommodation is Sunday only. International House Dublin cannot guarantee availability in the chosen accommodation if the student arrives on a different date. A supplement of €100 per week will apply to students who request accommodation in a host family over the Christmas holidays (2 weeks). Availability during this period is very limited and cannot be guaranteed. We reserve the right to relocate students from one host family to another if necessary. Please contact the school directly for full details of host family availability over this period. In case the school does not have any host family availability, any accommodation fees will be refunded. Students should check availability with our Admissions Team. Our homestays are all located in the suburbs of Dublin, with public transport access and an average commute time of 30-60 minutes. Please note that this can vary at peak times. Homestays will not provide house keys to students under 18. Students under 18 must adhere to our curfews. All Students must adhere to the host family house rules.
Medical & Special Educational Needs
It is the student’s responsibility to notify the school at the time of booking of any sickness, disability, allergy, mental health condition, special educational needs, or any other relevant medical information that might affect the student’s stay. Students must provide an up-to-date medical form at the time of booking and inform the school of any changes.
Insurance
All students should obtain appropriate medical and travel insurance before arrival into Ireland. International House Dublin can arrange medical insurance for students upon request. Students from the EU should travel with their European Health Insurance Card (E111) card. Students on the Work & Study programme (NON-EU only) must book Learner Protection Coverage for an additional fee of €45 at the time of booking.
Payment
Individuals – Adults and Juniors
For EU students and non-EU students who do not require a visa to enter Ireland: A non-refundable deposit of 20% is required from all students at the time of booking to ensure the placement. All bookings are placed as provisional until the deposit is received. The remaining balance due must then be paid at least 2 weeks before arrival. Accommodation details will be sent once fees are paid in full. For non-EEA students who require a visa before entering Ireland: For visa-required students, full payment must be made at least 30 days before the course commences so we can prepare the student acceptance letter. Please note that some visa applications need to be made several months in advance, and the payment has to be made accordingly. Students are responsible for applying for a student visa well in advance to ensure the visa will be granted and received before the student’s departure. Acceptance letters are only issued after full payment is received. Each student’s name and student number must be stated on all bank transfers. Please note that bank charges are not included in our prices and must be paid by the sender. All details will only be confirmed once we have received proof of full payment.
Groups
A non-refundable deposit of 20% is required from all groups at the time of booking. The remaining balance due must then be paid at least 2 weeks before arrival. All details will only be confirmed once we have received proof of full payment.
High School Programme
A non-refundable deposit of €2,000.00 is payable to International House to accept the placement offer. The deposit will be offset against the fees once fully paid. The balance is due 60 days prior to the starting date.
Cancellation
All cancellations must be sent to us in writing by email.
Adult and Junior, Individual and group bookings.
For all cancellations received in writing at least 14 days prior to arrival, a full refund will be given minus the non-refundable deposit. For all cancellations received in writing within the 13 days prior to the starting date, no refund will be given. Refunds will be issued within 2 months from the date the cancellation request is received by our school in writing. No refund will be given after the arrival date. In the case of illness, students may ask for their course to be postponed to a later date and must present us with a medical certificate. A course cannot be carried over for more than 12 months from the initial starting date. All courses are non-transferrable.
High School Programme
For all cancellations received in writing at least 60 days prior to arrival, a full refund will be given minus the non-refundable deposit. If a student has to leave or cancel the programme after these dates, or after the commencement of the programme, no refund is payable. If a student is expelled from a school for disciplinary reasons, no refund is payable. Where a student is staying with a host family and has to leave for personal reasons, a percentage of the host family fee may be refundable at the discretion of International House Dublin. All cancellations are dealt with on a case-by-case basis, as each school has its own cancellation policy. International House Dublin does endeavor to be reasonable in such circumstances.
Refusal or Cancellation of Enrolment
International House Dublin may cancel an enrolment, refuse to enrol, or refuse to re-enrol a person/student for the following reasons: Misconduct, Failure to satisfy the minimum academic requirements for courses chosen, Failure to arrive on the commencement date, The student has gained admission by misrepresentation, falsification of documents or other fraudulent means, Failure to fulfill the normal admission or enrolment requirements, non-payment of tuition fees, Cancellation of a student’s visa, Non-attendance or consistently low attendance, Other reasons as deemed by the school’s management.
Refunds
If payment is received from an agent, the refund is made directly to the agent. If payment is received from a student, the refund is made directly to the student. Any payment made by credit card will only be refunded on the same credit card.
Visa Students
Bookings for students who require visas are placed as provisional until proof of the visa is received. If an amendment occurs because of a visa delay/refusal less than 5 working days before arrival date, 1 week’s accommodation fees will apply. In the case of a visa refusal, a full refund will be given minus a fee of €100. The refund will only be processed when we receive the official letter of refusal from the Embassy. Refunds will be issued within 20 working days from the date our school is informed of the visa denial. All non-EEA students should contact their local Irish Embassy or visit the Immigration Service website www.inis.gov.ie to check their visa requirements. All non-EEA students registered for courses over 12 weeks in length are obliged to register, pay for, and sit an approved English language exam. An exam fee is required at the time of booking for all non-EEA students who will remain in Ireland for over 90 days.
Junior and High School Programme Students
For all students under the age of 18, parents/guardians must accept the school rules and Terms & Conditions prior to receiving the booking confirmation. The parents/guardians must also complete and sign our consent forms and return them to us with the enrolment form.
Group Leaders
Group Leaders are expected to be present in the school at all times when their students are in the building. They should supervise their students when they are not in class, including break times and lunch times. Group Leaders are expected to attend all group activities. Group Leaders should have the phone number of all their students. All the students should have their Group Leader’s phone number. Group Leaders are required to provide us with a phone number contactable in Ireland. If a student is ill at any time, Group Leaders should accompany them to the doctor. Any costs incurred are the responsibility of the Group Leader/Agency/students’ parents. We will not be responsible for doctor’s visits or costs incurred.
Discipline
If a student’s behavior or conduct is unsatisfactory, they will be subject to our disciplinary procedures. A serious breach of conduct may result in expulsion. In the event of expulsion, fees will not be refunded. Additional charges for flights and other costs will not be covered by us and are the responsibility of the student or, in the case of underage students, their parents/guardians.
Publicity Materials
IH Dublin or its representatives may use photo sessions or video recordings of students for promotional purposes, both in printed and online formats. Any student who prefers not to take part should inform us during the booking process and reiterate their preference when the photography or video recording takes place. By agreeing to these terms and conditions, the student (and their parent/guardian if they are under 18) grants consent for the utilization of these images or video footage for promotional activities, eliminating the necessity for additional consent or notification.
Travel
We cannot be held responsible for alternative transport costs in the case of industrial action or timetable changes.
Contact Details
Admissions: enrol@ihdublin.com
Accommodation: homestay@ihdublin.com
Marketing: marketing@ihdublin.com
General: info@ihdublin.com
Accounts: accounts2@ihdublin.com
High School: highschool@ihdublin.com